Our Privacy Policy
1. Introduction
Ahauz (hereinafter referred to as “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services, including our website (hereinafter referred to as the “Website”). By accessing or using our services, you agree to the terms and practices described in this Privacy Policy.
2. Personal information
Personal Information (“PI”) refers to any information or data related to an individual that can directly or indirectly identify that person. It includes but is not limited to:
- Name
- Address
- Email address
- Date of birth
- Contact numbers
- User IDs and passwords
- Financial information (e.g., income proof)
- Identification documents (e.g., PAN card)
- Credit score and credit information
3. Applicability
This Privacy Policy applies to all users of our services, including current and former customers. We may update this policy from time to time, and any changes will be posted on our Website. Your continued use of our services after such changes signifies your acceptance of the updated Privacy Policy.
4. Information we collect
We collect various types of information to provide and improve our services, including:
- Information you provide: When you use our services, you may voluntarily provide information such as your name, contact details, and financial information.
- Automatically collected information: We may collect certain information automatically when you visit our Website, including IP address, browser type, and device information.
- Information from third parties: We may obtain information about you from third-party sources and combine it with the information you provide to us.
5. How we use your information
We use your personal information for the following purposes:
- To provide and personalise our services
- To communicate with you and respond to your inquiries
- To send you marketing materials and offers from us and our partners
- To comply with legal and regulatory requirements
- To improve our services and understand user behaviour
- To conduct credit checks and provide credit-related services
6. Express consent
By using our services and providing your personal information, you consent to us contacting you through various means, including email, telephone, SMS, or other messaging services, for marketing, communication, and service-related purposes. You also consent to us sharing your information with our partners, service providers, and third parties for marketing and other purposes.
7. Credit information report
If you use our services, you consent to us obtaining and using your credit information for purposes such as assessing your eligibility for financial products and providing credit-related advice.
8. Opt-out
If you wish to opt out of receiving marketing communication or have your information permanently deleted from our database, please contact us at info@ahauz.com. Please provide the requested information, and we will process your request within a reasonable timeframe.
9. Disclosure of personal information
We may disclose your personal information to third parties, including financial institutions, credit information companies, and service providers, as necessary for the purposes outlined in this Privacy Policy or as required by law.
10. Cookies
A cookie is a data file that certain websites write to your computer’s hard drive when you visit such sites. A cookie file can contain information such as a user identification code that the site uses to track the pages you have visited and use the information commercially. We use cookies on our website only to enhance customer’s experience, not for commercial purposes.
11. Security
We employ reasonable security measures to protect your personal information. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.
12. Contact us
If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at info@ahauz.com.
13. Effective date
This Privacy Policy is effective as of 7th September 2023 and may be updated periodically. Please review this policy regularly for any changes.